gen-E Expands OpsCenter Portfolio with Search-driven Advanced Analytics

DENVER, CO — September 27, 2018

gen-E, a leading provider of unified service assurance, advanced analytics software and managed services, has expanded its OpsCenter portfolio of solutions to include search-driven analytics that leverage machine generated, user-created and situational data. For companies with large, complex networks that are challenged with ever-growing volumes of event data, OpsCenter Analyze from gen-E is an advanced analytics tool, powered by Elastic™, that captures, indexes and analyzes the full lifecycle history of every network event. By applying machine learning to the vast amount of event data that alternative solutions ignore, companies gain new actionable insights into near real-time network and event status, as well as trending and predictions of future network performance.

“We designed OpsCenter to build upon the powerful capabilities of existing service assurance tools, such as IBM’s IT Service Management portfolio, going well beyond today’s IT and network management capabilities to help companies support new standards and technologies,” said Mike Henderson, gen-E’s CEO. “Our Surround and Enhance approach enables our clients to leverage their existing investment in infrastructure and knowledge by adding a powerful layer of advanced analytics. This approach helps customers avoid costly and time-consuming rip-and-replace decisions, while significantly extending the life span and utility of existing tools. and gaining deeper insight into the health of their network and thereby delivering even better service to their customers.”

OpsCenter Analyze fills the gaps in existing service assurance solutions with:

  • Advanced Analytics: Scalable real-time data and real-time analytics;
  • User-friendly Dashboards and Reporting: Modern user interface with customizable dashboarding;
  • Machine Learning: Automatic modeling of the behavior of event data — trends, periodicity, and more — in real time;
  • Out-of-the-box Use Cases: Pre-built configurations and integrations designed with existing software in mind, ingesting and analyzing far greater quantities of data in a short amount of time.


gen-E will be featuring OpsCenter Analyze, along with the rest of their service assurance portfolio, during a series of North American IT Operations Management workshops that extend through November 2018, as well as at the upcoming NOC Summit event in Austin, TX October 10-11,

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We got to go deep on IBM's leading strategy for #AI and #cloud at IBM #FastStart2020 last week, while sharing how #OpsCenterAIOps leverages IBM #OpsManagement to optimize operations.

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