Business Service Providers

Create new revenue streams & grow your business by leveraging gen-E’s cloud, mobile, social, & data analytics software solutions.

Run more efficiently and boost your bottom line with a gen-E Health Check

3 Critical Steps to Improve the Health of Your Network Operations Center

If you aren’t sure whether you are getting optimal performance from your IBM Systems Middleware investment, one of our certified consultants can help make sure your systems are running at peak performance during our proprietary 3-Step Health Check.

1. Analyze

Our experts analyze and document the current state of the IT or network operations tools, processes, policies and procedures currently in place and identify weaknesses in your system.

2. Set Goals

We’ll work with you to identify the ideal state of people, processes and tools related to your IT or network operations environment given your overall company’s goals and objectives.

3. Map Success

We’ll create a map showing the difference between your networks current state and the desired state with a clear outline of how we will help you achieve an optimal system.

Business Service Providers (BSPs) are challenged to maintain high quality of service while controlling costs.

With a comprehensive portfolio of offerings and marketing support, Gen-E is uniquely able to help BSPs drive new revenue growth with their clients. Our TMForum Frameworx & IBM Systems Middleware experts deliver services and solutions that give you a holistic view of operations and real-time insight into system performance.

Optimize Resources

gen-E managed services provides real-time management of outsourced data centers, network VPN services, and other back-office operations to offload tasks from your own IT resources.

Reduce IT Infrastructure Costs

Transform your business to cloud-based delivery which can significantly lower costs.

Delight and Retain Customers

Improve quality of service, expedite issue resolution and deliver new services while meeting Service Level Agreements (SLAs).

Turn a Cost Center into a Profit Center

Provide customers with visualizations, reporting and buyer behavior with our portfolio of predictive analytics.

MSO / Satellite Providers

Proven expertise with the complex network environments of todays MSO and commercial satellite industries.

MSO / Satellite Providers

We understand that it is paramount to have 100% up-time to be able to earn and retain customers.

Wireless / Wireline

Integrate and automate the management of network infrastructure to improve service delivery.

Wireless / Wireline

Assure high-quality services. Provide visibility and infrastructure control, and drive operational cost.

Business Service Providers

Effectively deliver and manage IT infrastructure and services to help clients lower costs and improve agility.

Business Service Providers

Optimized IT staff and user productivity through better allocation of resources, manpower and skill sets.


Improve responsiveness to market dynamics and new customer requirements.


Optimize resource utilization, enhance organizational adaptability.

Netcool Operations Insight, NOI 1.6, debuted a major overhaul to the NOI Event Analytics user experience and the support...
It is always important to keep your users in mind, whether that’s a NOC, call center, IT Operations, or other team, bu...
gen-E, a leading provider of AIOps solutions and services, has been selected as one of the 10 Fastest Growing Data Analy...
Consolidated Communications has selected gen-E, a leading provider of AIOps solutions and services, to help develop a st...
Load More

We got to go deep on IBM's leading strategy for #AI and #cloud at IBM #FastStart2020 last week, while sharing how #OpsCenterAIOps leverages IBM #OpsManagement to optimize operations.

About 9 months ago from gen-E's Twitter via Twitter Web App