gen-E’s Network Operations Expert, Marc Hayden to speak at TM Forum’s Digital Operations Summit in Nice, France

gen-E, a worldwide leader in IBM Systems Management software, professional services, and managed services, today announced that gen-E’s Wireless & Wireline leader, Marc Hayden [TS_VCSC_Icon_Font icon=”ts-awesome-linkedin-square” link=”″ target=”_blank”], will participate in an expert panel at TM Forum Live! Digital Operations Summit on Tuesday, June 2, at 11:00 a.m.

The panel, The Road to Agility: The Current State of Play and Barriers Ahead, will discuss the main drivers for digital business transformation, current challenges facing the industry, and what needs to change in order for the digital age to come to fruition.

Hayden will be joined by the following panelists:

  • Yuval Dvir, Strategy Lead, Global Operations, Google
  • Paolo Sidoti, MD Network Services, Communications, Media and Technology, Accenture
  • Erik Meijer, Strategy GPM / global Access Management – Developer Garden, T-Systems
  • Bouke Hoving, EVP of Simplification and Innovation, KPN

“Many decision-makers are concerned about maintaining agility amid business transformation,” said Hayden. “These concerns, as well as the pressure to present high return on investment and deploy quickly, can present many challenges. This session is designed to inform and educate IT professionals of the realities involved in today’s digital operations.”

TM Forum Live! is taking place June 1-4, 2015, at the Acropolis in Nice, France. Attendees will connect and network with the who’s who of the digital ecosystem in a unique, collaborative environment to develop solutions to key digital business challenges and put profitable strategies into play. Focused on actionable outcomes, attendees will experience essential case studies, live proof-of-concept demos, and thought-provoking discussion and debate with business and IT peers.

As a gold sponsor of TM Forum Live!, gen-E will exhibit its solutions and services at booth #52. Attendees will learn about gen-E’s TM Forum Frameworx approach to operational support systems, assessing and optimizing performance using a proven, service-oriented approach to operations. gen-E will feature their Network Health Check offering, which identifies the current state of a company’s infrastructure based on data collected from systems and stakeholders and then identifies the optimum state for the company based on goals, requirements and gen-E best practices. The System Health Check provides gen-E clients with a detailed roadmap for improvement, capturing steps required to transition from the current state of operations to an improved, optimal state.

Media or analysts interested in one-on-one meetings at TM Forum Live! with gen-E Managing Director Christian Mack should contact Kate Patterson at

About gen-E
gen-E offers the most scalable network and system solutions for service providers, leveraging innovative technologies such as IBM Tivoli, NetCool and other solutions so that clients can scale their business without scaling their infrastructure.

The gen-E Ops Center software solution is powered by IBM Tivoli, the number one service management software, providing enhanced fault management developed specifically for Service Providers, based on best-of-breed industry standards.

With a focus on improving service availability, quality, and operational efficiency, gen-E leverages 16 years of network management expertise to maintain 24/7 network uptime and prevent loss of service to customers. By enhancing internal collaboration and workflow, gen-E helps customers accelerate the launch of new services and significantly improves customer service through more efficient processes.

About TM Forum
TM Forum is a global industry association that helps its members transform and succeed in the digital economy. The collective experience and interests of its member community, comprised of more than 85,000 experts from 950+ global enterprises, service providers and technology suppliers, drives thought-provoking research and publications, practical guidance, tools and best practices, as well as hands-on events and training for business and IT leaders.

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If you would like more information about this topic, please contact Linda Ritchie at +1 949-689-8330

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