IBM Service Management for Operations Insight

 

Service Management for Operations Insight adds service management capabilities to Netcool Operations Insight (NOI) as an optional solution extension that provides complete visibility and control over dynamic infrastructure and services

Real-time converged topology across physical and virtual infrastructures

Critical context to resolve problems operations problems more effectively

Correlated customer and network services views to the underlying infrastructure

Dynamic real-time and historical topology to easily track changes and dependencies

Build on cloud-based technologies for rapid deployment and continuous delivery of new capabilities

gen-E implements Service Management for Operations Insight so our clients have complete up-to-date visibility and control over dynamic infrastructure and services with the ability to query a specific networked resource, and then presents a configurable topology view of it within its ecosystem of relationships and states, both in real-time and within a definable time.

Run more efficiently and boost your bottom line with a Network Health Check

3 Critical Steps to Improve the Health of Your Operations

If you aren’t sure whether you are getting optimal performance from your Network or IT Operations, one of our certified consultants can help make sure your systems are running at peak performance during our proprietary 3-Step Health Check.

1. Set Goals

We’ll work with you to both document your current state, and identify the ideal state of people, processes and tools related to your IT or network operations environment given your overall corporate objectives.

2. Gap Analysis

We’ll perform a gap analysis to determine the space between your current and desired state, prioritizing our findings to help you achieve an optimal system.

3. Map to Success

Our experts deliver a road map with a staged approach to optimization of your operations with prioritized recommendations for process and tool improvements for a quick route to ROI.

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Network Health Check

Run more efficiently and boost your bottom line with a gen-E Health Check of your IBM Systems Middleware.

Network Health Check

Get the optimal performance from your IBM Systems Middleware investment. Our certified consultants can help make sure your systems are running at peak performance.

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Operations Analytics

Analytics enables anyone to engage with data to answer the toughest business questions.

Operations Analytics

Industry-specific analytic solutions help organizations in virtually every industry transform insight into action.

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Netcool Operations Insight

Unify, reduce and prioritize your business service impacting events by using real-time and historical analytics.

Netcool Operations Insight

Powered by OMNIbus it helps IT operations better understand their IT operations and infrastructure management.

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gen-E OpsCenter™

gen-E Ops Center helps you cut through the complexity and unlock the potential of your network.

gen-E OpsCenter™

gen-E Ops Center reduces the “noise” of a network through specialized automations that are specific for MSO, Wireless, Wireline services and network devices.

Network and IT Management Software and Services Provider Announces EMEA Coverage Network to Serve Global Market
gen-E and IBM are hosting an IBM ITSM Workshop on Achieving Smarter IT Operational Awareness at the IBM Atlanta Technic...
Join gen-E and IBM for an exploration of the common operational challenges many DevOps teams are facing today, how the t...
gen-E, Microsoft, Verizon, and others will join a panel discussion moderated by Pipeline Publications on October 17th. 
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We're expanding availability of our #ITSM software and services to EMEA, with new headquarters in Ireland - Dia dhuit! gen-e.com/emea-expansion/ pic.twitter.com/YwfWdWgPzY

About 4 days ago from gen-E's Twitter via Twitter Web Client