Software for Network Operations Time Lords

Predict the future based on the past with IBM Predictive Analytics implemented by the network service assurance experts at gen-E.

Run more efficiently and boost your bottom line with a gen-E Health Check

3 Critical Steps to Improve the Health of Your Network Operations Center

If you aren’t sure whether you are getting optimal performance from your IBM Systems Middleware investment, one of our certified consultants can help make sure your systems are running at peak performance during our proprietary 3-Step Health Check.

1. Analyze

Our experts analyze and document the current state of the IT or network operations tools, processes, policies and procedures currently in place and identify weaknesses in your system.

2. Set Goals

We’ll work with you to identify the ideal state of people, processes and tools related to your IT or network operations environment given your overall company’s goals and objectives.

3. Map Success

We’ll create a map showing the difference between your networks current state and the desired state with a clear outline of how we will help you achieve an optimal system.


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Consolidated Communications uses IT operations analytics for predictive outage avoidance.

Consolidated Communications uses IBM Predictive Insights to detect 100 percent of their major incidents, including silent failures, and eliminated the human intensive task of managing manual thresholds, saving $300,000 annually.

Network Health Check

Run more efficiently and boost your bottom line with a gen-E Health Check of your IBM Systems Middleware.

Network Health Check

Get the optimal performance from your IBM Systems Middleware investment. Our certified consultants can help make sure your systems are running at peak performance.

gen-E OpsCenter™

gen-E Ops Center helps you cut through the complexity and unlock the potential of your network.

gen-E OpsCenter™

gen-E Ops Center reduces the “noise” of a network through specialized automations that are specific for MSO, Wireless, Wireline services and network devices.

Netcool Operations Insight

Unify, reduce and prioritize your business service impacting events by using real-time and historical analytics.

Netcool Operations Insight

Powered by OMNIbus it helps IT operations better understand their IT operations and infrastructure management.

Operations Analytics

Analytics enables anyone to engage with data to answer the toughest business questions.

Operations Analytics

Industry-specific analytic solutions help organizations in virtually every industry transform insight into action.

Call it ‘service assurance’, or you’re in enterprise and call it ITSM applications have grown significantly more c...
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IRVINE, CA— August 4, 2016 gen-E, a leading provider of unified service assurance, advanced analytics software and end...
With the right solution you will more easily manage the complexity of business to not only improve the health and perfor...
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Great night @IBMInterConnect talking next-gen IT operations strategies #ITSM Come visit us at booth 124 pic.twitter.com/1f3eWuLksv

About 5 days ago from gen-E's Twitter via Twitter for iPhone