20/20 Visibility of your physical and virtual network infrastructure

IBM Netcool Operations Insight (NOI) delivered by gen-E couples the power of real-time event management with the insights of analytics.

Run more efficiently and boost your bottom line with a gen-E Health Check

3 Critical Steps to Improve the Health of Your Network Operations Center

If you aren’t sure whether you are getting optimal performance from your IBM Systems Middleware investment, one of our certified consultants can help make sure your systems are running at peak performance during our proprietary 3-Step Health Check.

1. Analyze

Our experts analyze and document the current state of the IT or network operations tools, processes, policies and procedures currently in place and identify weaknesses in your system.

2. Set Goals

We’ll work with you to identify the ideal state of people, processes and tools related to your IT or network operations environment given your overall company’s goals and objectives.

3. Map Success

We’ll create a map showing the difference between your networks current state and the desired state with a clear outline of how we will help you achieve an optimal system.

Unify, reduce and prioritize your business service impacting events by using real-time and historical analytics. With the integration of these leading edge IBM analytics technologies, IBM Netcool Operations Insight powered by OMNIbus helps IT operations better understand their IT operations and infrastructure management.

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The Netcool Operations Insight demo shows how Real time Event Analytics for Operational Agility and Historical Event Analytics for Operational Efficiency are used to identify problems quickly, reduce downtime, increase operations efficiency thus reducing the cost of operations.

Enterprises today are faced with a number of challenges including increasingly complex IT environments, deployments of new business-critical, composite, real-time applications and infrastructure to meet client demand. The Operations team must ensure high performance and availability of the applications and the supporting infrastructure as well as share key status information via social media to other stakeholders.

Create more intelligent, secure and scalable network

You want a network that easily adapt to increasing data demands and customer expectations. By leveraging competencies in cloud, security and analytics, you can drive greater convergence of network and IT, simplify support and reduce costs.

Network Health Check

Run more efficiently and boost your bottom line with a gen-E Health Check of your IBM Systems Middleware.

Network Health Check

Get the optimal performance from your IBM Systems Middleware investment. Our certified consultants can help make sure your systems are running at peak performance.

gen-E OpsCenter™

gen-E Ops Center helps you cut through the complexity and unlock the potential of your network.

gen-E OpsCenter™

gen-E Ops Center reduces the “noise” of a network through specialized automations that are specific for MSO, Wireless, Wireline services and network devices.

Netcool Operations Insight

Unify, reduce and prioritize your business service impacting events by using real-time and historical analytics.

Netcool Operations Insight

Powered by OMNIbus it helps IT operations better understand their IT operations and infrastructure management.

Operations Analytics

Analytics enables anyone to engage with data to answer the toughest business questions.

Operations Analytics

Industry-specific analytic solutions help organizations in virtually every industry transform insight into action.

Position Summary The Level 2 Support Engineer serves as the customer’s primary point of contact for all communication ...
Call it ‘service assurance’, or you’re in enterprise and call it ITSM applications have grown significantly more c...
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IRVINE, CA— August 4, 2016 gen-E, a leading provider of unified service assurance, advanced analytics software and end...
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We're looking for a Level 2 Support Engineer with #Netcool experience pass it on! Remote U.S. position gen-e.com/level_2_suppor… pic.twitter.com/rMrJBSvrhQ

About 3 weeks ago from gen-E's Twitter via Twitter Web Client