IBM® Netcool® Operations Insight enables IT and network operations teams to increase effectiveness, efficiency and reliability by leveraging cognitive analytics capabilities to identify, isolate and resolve problems before they impact your business.
Improve operational efficiency
Increase agility in delivering services
Accelerate problem resolution
gen-E implements Netcool for Operations Insight so our clients can rapidly identify, isolate and resolve problems before they impact business services.
Run more efficiently and boost your bottom line with a Network Health Check
3 Critical Steps to Improve the Health of Your Operations
If you aren’t sure whether you are getting optimal performance from your Network or IT Operations, one of our certified consultants can help make sure your systems are running at peak performance during our proprietary 3-Step Health Check.
1. Set Goals
We’ll work with you to both document your current state, and identify the ideal state of people, processes and tools related to your IT or network operations environment given your overall corporate objectives.
2. Gap Analysis
We’ll perform a gap analysis to determine the space between your current and desired state, prioritizing our findings to help you achieve an optimal system.
3. Map to Success
Our experts deliver a road map with a staged approach to optimization of your operations with prioritized recommendations for process and tool improvements for a quick route to ROI.