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Unified Service Assurance Software
Optimize Network and IT Operations with OpsCenter from gen-E

“gen-E OpsCenter is one of the first software solutions to provide real-time, industry standard service assurance to maximize service quality and network uptime against industry standards.”

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Superior Fault Management

Drill down to the exact ports, cards or slots generating alerts with OpsCenter’s sophisticated data parsing. You’ll have significantly improved fault management.
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Broader Device Support

OpsCenter™ supports nearly 300 more common devices than standard NMS knowledge libraries and we continue to add more ensuring that your software will grow with your network.
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Greater support for your industry

OpsCenter offers industry-specific modules with configurations and integrations that have been developed based on industry best practices, such as Frameworx and ITIL.

Improved Time to Value for IBM Netcool/OMNIbus

gen-E has implemented over 250 service and event management systems to create OpsCenter.

A Heritage of Service Assurance Excellence

When you implement gen-E OpsCenter, you take advantage of nearly two decades of service assurance expertise that will help you:

  • Manage the performance of the entire network with a single tool
  • Use data from all network domains
  • Get up and running faster with industry-specific configurations and integrations
  • View operations and performance in real-time across all types of users

gen-E OpsCenter™ – powered by IBM® Tivoli® Netcool® helps telecommunications and enterprise organizations deliver outstanding service assurance visualization, control and automation to their customers through real-time prediction, monitoring and optimization of the service.

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Move from Reactive to Proactive Network Management

Ensure mission critical applications never go down with OpsCenter’s sophisticated service assurance software.  OpsCenter captures, correlates and analyzes all network data in real-time, learns the relationships between metrics and generates alarms when anomalies are detected.  This predictive approach improves performance and reduces system downtime.

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