IBM Netcool Operations Insight

IBM® Netcool® Operations Insight enables IT and network operations teams to increase effectiveness, efficiency and reliability by leveraging cognitive analytics capabilities to identify, isolate and resolve problems before they impact your business.

Maximize effectiveness

Improve operational efficiency

Increase agility in delivering services

Accelerate problem resolution

gen-E recommends IBM Cloud Event Manager so our clients can restore service and resolve operational incidents more quickly by empowering DevOps teams to correlate different sources of events into actionable incidents, synchronize teams, and automate incident resolution. This sets the course to to achieve efficient and reliable operational health, service quality and continuous improvement.

Run more efficiently and boost your bottom line with a Network Health Check

3 Critical Steps to Improve the Health of Your Operations

If you aren’t sure whether you are getting optimal performance from your Network or IT Operations, one of our certified consultants can help make sure your systems are running at peak performance during our proprietary 3-Step Health Check.

1. Set Goals

We’ll work with you to both document your current state, and identify the ideal state of people, processes and tools related to your IT or network operations environment given your overall corporate objectives.

2. Gap Analysis

We’ll perform a gap analysis to determine the space between your current and desired state, prioritizing our findings to help you achieve an optimal system.

3. Map to Success

Our experts deliver a road map with a staged approach to optimization of your operations with prioritized recommendations for process and tool improvements for a quick route to ROI.

4G network availability and performance

Discover how IBM Netcool optimized the Vodafone 4G rollout and provided customers with speed, simplicity and trust.

IBM Netcool Operations Insight introduction

See how IBM Netcool Operations Insight uses analytics and historical data to improve operational agility and efficiency.

Manage your outages globally

Access your operations data from nearly anywhere to see the status of your worldwide data centers right from your phone.

IBM named a Leader in the Gartner Magic Quadrant

Discover why IBM has been recognized as a leader in the 2016 report for completeness of vision and continued execution.

Improve IT Agility and Efficiency: Analytics Deliver New Big Data Insights 

Learn more about operations event and alarm management, which can provide intelligence from real-time and historic events.

Telecommunications company eliminates $300k in costs annually

Predictive management to help avoid business disruptions and remove need to set thresholds


IBM Networks for Operations Insight

Real-time visibility of network health for rapid resolution of network issues

IBM Networks for Operations Insight


IBM Performance Management for Operations Insight

Integrated Network Performance visibility for Network Operations

IBM Performance Management for Operations Insight


IBM Service Management for Operations Insight

Complete visibility and control over dynamic infrastructure and services

IBM Service Management for Operations Insight

Network and IT Management Software and Services Provider Announces EMEA Coverage Network to Serve Global Market
gen-E and IBM are hosting an IBM ITSM Workshop on Achieving Smarter IT Operational Awareness at the IBM Atlanta Technic...
Join gen-E and IBM for an exploration of the common operational challenges many DevOps teams are facing today, how the t...
gen-E, Microsoft, Verizon, and others will join a panel discussion moderated by Pipeline Publications on October 17th. 
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