Unified Service Assurance Software
Optimize Network and IT Operations with OpsCenter from gen-E

“gen-E OpsCenter is one of the first software solutions to provide real-time, industry standard service assurance to maximize service quality and network uptime against industry standards.”


Superior Fault Management

Drill down to the exact ports, cards or slots generating alerts with OpsCenter’s sophisticated data parsing. You’ll have significantly improved fault management.

Broader Device Support

OpsCenter™ supports nearly 300 more common devices than standard NMS knowledge libraries and we continue to add more ensuring that your software will grow with your network.

Greater support for your industry

OpsCenter offers industry-specific modules with configurations and integrations that have been developed based on industry best practices, such as Frameworx and ITIL.

Improved Time to Value for IBM Netcool/OMNIbus

gen-E has implemented over 250 service and event management systems to create OpsCenter.

A Heritage of Service Assurance Excellence

When you implement gen-E OpsCenter, you take advantage of nearly two decades of service assurance expertise that will help you:

  • Manage the performance of the entire network with a single tool
  • Use data from all network domains
  • Get up and running faster with industry-specific configurations and integrations
  • View operations and performance in real-time across all types of users

gen-E OpsCenter™ – powered by IBM® Tivoli® Netcool® helps telecommunications and enterprise organizations deliver outstanding service assurance visualization, control, and automation to their customers through real-time prediction, monitoring and optimization of the service.

imac background

Move from Reactive to Proactive Network Management

Ensure mission critical applications never go down with OpsCenter’s sophisticated service assurance software.  OpsCenter captures, correlates and analyzes all network data in real-time, learns the relationships between metrics and generates alarms when anomalies are detected.  This predictive approach improves performance and reduces system downtime.

Netcool Operations Insight, NOI 1.6, debuted a major overhaul to the NOI Event Analytics user experience and the support...
It is always important to keep your users in mind, whether that’s a NOC, call center, IT Operations, or other team, bu...
gen-E, a leading provider of AIOps solutions and services, has been selected as one of the 10 Fastest Growing Data Analy...
Consolidated Communications has selected gen-E, a leading provider of AIOps solutions and services, to help develop a st...
Load More

We got to go deep on IBM's leading strategy for #AI and #cloud at IBM #FastStart2020 last week, while sharing how #OpsCenterAIOps leverages IBM #OpsManagement to optimize operations.

About 3 days ago from gen-E's Twitter via Twitter Web App