Configuration Management

IT managers need to improve the arrangement of IT assets and get a handle on distribution and implementation of system software, patches, middleware and applications. Configuration management is a key component of infrastructure management. Changes to the infrastructure need to be controlled and tracked. It should be simple but in practice the combination of more users, a fast changing business environment, fluctuating workloads and the sheer complexity of the IT environment makes the whole thing challenging in the extreme.

Run more efficiently and boost your bottom line with a Network Health Check

3 Critical Steps to Improve the Health of Your Operations

If you aren’t sure whether you are getting optimal performance from your Network or IT Operations, one of our certified consultants can help make sure your systems are running at peak performance during our proprietary 3-Step Health Check.

1. Set Goals

We’ll work with you to both document your current state, and identify the ideal state of people, processes and tools related to your IT or network operations environment given your overall corporate objectives.

2. Gap Analysis

We’ll perform a gap analysis to determine the space between your current and desired state, prioritizing our findings to help you achieve an optimal system.

3. Map to Success

Our experts deliver a road map with a staged approach to optimization of your operations with prioritized recommendations for process and tool improvements for a quick route to ROI.

gen-E and IBM are hosting an ITSM Workshop Series on Achieving Smarter IT Operational Awareness across North America in...
NEWPORT BEACH, CA— May 14, 2018 gen-E, a leading provider of unified service assurance, advanced analytics software an...
gen-E, Telstra and others will join a panel discussion moderated by Pipeline Publications on April 26th, 2018.  
NEWPORT BEACH, CA— April 17, 2018 gen-E, a leading provider of unified service assurance, advanced analytics software ...
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