Kaiden Zachary – Network Operations Manager
Whether you’re struggling with managing your network across multiple domains, improving customer experience or reducing costs, gen-E’s team of experts can help. Our consultants have deep domain expertise in Telecom, MSO, Wireless and Enterprise and can help you build, manage, and create new revenues for your business.
NETCOOL OPERATIONS INSIGHT
In this era of diminishing brand loyalty and social media back-lash, don’t subject your customers to ‘technicians in training’. gen-E provides deep immersion training and periodic formal training for network managers across industries that significantly reduces the total cost of learning and optimizes software investments.
With over a decade of deployment under its belt, gen-E has learned that periodic investments in formal training lead to more consistent levels of staff knowledge and significantly reduces the total cost of learning while optimizing software investments. The best training means the happiest customers.
Finding a solution to IT’s Big Data problem is critical because the ripple effects of avoidable outages and performance issues reaches far beyond IT.
It affects developers, application owners, performance analysts, business users and customers. Ultimately, the lack of visibility and insight diminishes IT’s ability to deliver fast application performance, proactive outage prevention and rapid problem resolution, which touches and impacts everyone in the application service delivery chain and most importantly, the business.