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gen-E can help customize a route to success solving your team’s trickiest challenges.

Solve Your Problem Here

“It is impressive the amount of knowledge and experience that gen-E has. They understood the needs of our business and how to best incorporate the right software for our growing network.”

Kaiden Zachary – Network Operations Manager

GEN-E OPSCENTER

Expert consultants help power through the toughest problems.

Whether you’re struggling with managing your network across multiple domains, improving customer experience or reducing costs, gen-E’s team of experts can help. Our consultants have deep domain expertise in Telecom, MSO, Wireless and Enterprise and can help you build, manage, and create new revenues for your business.

Time to Grow

NETCOOL OPERATIONS INSIGHT

Don’t subject your best customers to on-the-job training technicians.

In this era of diminishing brand loyalty and social media back-lash, don’t subject your customers to ‘technicians in training’. gen-E provides deep immersion training and periodic formal training for network managers across industries that significantly reduces the total cost of learning and optimizes software investments.

Service Success

OPERATION ANALYTICS

It’s more expensive to learn on-the-job than through formal training.

With over a decade of deployment under its belt, gen-E has learned that periodic investments in formal training lead to more consistent levels of staff knowledge and significantly reduces the total cost of learning while optimizing software investments. The best training means the happiest customers.

Train the Best

Fastest Path to Success

Finding a solution to IT’s Big Data problem is critical because the ripple effects of avoidable outages and performance issues reaches far beyond IT.

It affects developers, application owners, performance analysts, business users and customers. Ultimately, the lack of visibility and insight diminishes IT’s ability to deliver fast application performance, proactive outage prevention and rapid problem resolution, which touches and impacts everyone in the application service delivery chain and most importantly, the business.

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Network Health Check

Run more efficiently and boost your bottom line with a gen-E Health Check of your IBM Systems Middleware.

Network Health Check

Get the optimal performance from your IBM Systems Middleware investment. Our certified consultants can help make sure your systems are running at peak performance.

gen-E OpsCenter™

gen-E Ops Center helps you cut through the complexity and unlock the potential of your network.

gen-E OpsCenter™

gen-E Ops Center reduces the “noise” of a network through specialized automations that are specific for MSO, Wireless, Wireline services and network devices.

Netcool Operations Insight

Unify, reduce and prioritize your business service impacting events by using real-time and historical analytics.

Netcool Operations Insight

Powered by OMNIbus it helps IT operations better understand their IT operations and infrastructure management.

Operations Analytics

Analytics enables anyone to engage with data to answer the toughest business questions.

Operations Analytics

Industry-specific analytic solutions help organizations in virtually every industry transform insight into action.