With a team of IBM Tivoli Netcool, SmartCloud, and Predictive Analytics experts, we are able to guide you through every aspect of services delivery, from project inception through successful transition to a production environment and ongoing systems operation.
Evaluation of the current state of a client’s Service and Network Management systems, ranging from a single systems element to a comprehensive assessment.
Our teams have the skills, experience and resources to successfully implement your products meeting all your business goals and ROI requirements.
Plan for optimal Service Management and Network Management performance; from pre-deployment and new service introduction to ongoing expansion.
We have successfully empowered our students to better manage network infrastructures and implement business solutions for many of the world’s largest corporations.
The Professional Services team at gen-E provides experienced leadership and guidance that results in an optimized network environment.
We help you maintain a comprehensive view of strategy, governance, technology, people and process, to deliver more successful business outcomes. gen-E’s Professional Services provide expert resources and training throughout your implementation, guidance in best practices during deployments, and targeted reviews and services at key milestones to ensure success. Our team of expert consultants have worked with high performance Service Providers to not only better manage costs, but also to launch new service offerings. We leverage this experience to help you assess the bigger picture on day one. Our skills and knowledge capital give you the insight into defining a solution that delivers the quickest path to value, at the lowest possible cost.