Never Underestimate the Power of a Professional

When you need to be a Hero, a gen-e professional services consultant can boost your super power quotient in Network Design, Operations, Management or Analytics.

Run more efficiently and boost your bottom line with a gen-E Health Check

3 Critical Steps to Improve the Health of Your Network Operations Center

If you aren’t sure whether you are getting optimal performance from your IBM Systems Middleware investment, one of our certified consultants can help make sure your systems are running at peak performance during our proprietary 3-Step Health Check.

1. Analyze

Our experts analyze and document the current state of the IT or network operations tools, processes, policies and procedures currently in place and identify weaknesses in your system.

2. Set Goals

We’ll work with you to identify the ideal state of people, processes and tools related to your IT or network operations environment given your overall company’s goals and objectives.

3. Map Success

We’ll create a map showing the difference between your networks current state and the desired state with a clear outline of how we will help you achieve an optimal system.

gen-E provides a full spectrum of consulting services for Service Providers in the Telecom, MSO, and Wireless industries.

With a team of IBM Tivoli Netcool, SmartCloud, and Predictive Analytics experts, we are able to guide you through every aspect of services delivery, from project inception through successful transition to a production environment and ongoing systems operation.

Assessment Services

Evaluation of the current state of a client’s Service and Network Management systems, ranging from a single systems element to a comprehensive assessment.

Systems Planning & Implementation

Our teams have the skills, experience and resources to successfully implement your products meeting all your business goals and ROI requirements.

Systems Architecture Design

Plan for optimal Service Management and Network Management performance; from pre-deployment and new service introduction to ongoing expansion.

Education & Training

We have successfully empowered our students to better manage network infrastructures and implement business solutions for many of the world’s largest corporations.

Accelerate Incident Resolution with gen-E

The Professional Services team at gen-E provides experienced leadership and guidance that results in an optimized network environment.

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We help you maintain a comprehensive view of strategy, governance, technology, people and process, to deliver more successful business outcomes. gen-E’s Professional Services provide expert resources and training throughout your implementation, guidance in best practices during deployments, and targeted reviews and services at key milestones to ensure success. Our team of expert consultants have worked with high performance Service Providers to not only better manage costs, but also to launch new service offerings. We leverage this experience to help you assess the bigger picture on day one. Our skills and knowledge capital give you the insight into defining a solution that delivers the quickest path to value, at the lowest possible cost.

Network Optimization

Ever wonder whether you are getting optimal IBM Tivoli/SmartCloud or Business Analytics performance?

Network Optimization

gen-E is offering select companies and free network health check that can help identify unknown problems in your network configurations.

Professional Services

A full spectrum of consulting services for Service Providers in the Telecom, MSO, and Wireless industries.

Professional Services

We help you maintain a comprehensive view of strategy, governance, technology, people and process, to deliver more successful business outcomes.

Managed Services

Unify, reduce & prioritize your business service-impacting events by using real-time & historical analytics.

Managed Services

As a Service Provider, having disruptions in service has a major impact on customer satisfaction and churn.

IBM Premier Reseller

Actively collaborate with IBM to deliver significant client value through innovative solutions.

Network Health Ckeck

gen-E is offering select companies and free network health check that can help identify unknown problems in your network configurations.

Call it ‘service assurance’, or you’re in enterprise and call it ITSM applications have grown significantly more c...
gen-E®was recognized in the 2017 Pipeline Innovation Awards for its vital contribution to advancing big data and analyt...
gen-E®was recognized in the 2017 Pipeline Innovation Awards for its vital contribution to advancing big data and analyt...
Position Summary The Level 2 Support Engineer serves as the customer’s primary point of contact for all communication ...
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We're excited to welcome Mike Henderson to the gen-E team as EVP of Global Sales and Marketing. Learn more: goo.gl/XwjVdC pic.twitter.com/QkPJrzyI67

About 2 weeks ago from gen-E's Twitter via Twitter Web Client