Marc Hayden Appointed gen-E Chief Executive Officer

Irvine, CA – gen-E® announced today that Mr. Marc Hayden, Vice President of Global Sales and Marketing for the service assurance and advanced analytics software company, will succeed Philip Jones as Chief Executive Officer, effective March 1, 2016. Mr. Jones will return to his role as Managing Director of Lotus Innovations – the private equity fund that acquired gen-E in 2014. In this role, Jones will provide advice and counsel to the CEO and gen-E leadership on Company and business strategies and organization decisions.

Mr. Jones said, “We thank Marc for taking the helm as CEO to continue to drive gen-E’s transformation from services to software. As one of our top performing portfolio companies, gen-E has successfully transitioned from providing professional and managed services to adding advanced analytics software to its product line-up. Its 95% customer contract renewals in 2015, and forecasted double-digit revenue growth, positions gen-E well for growth.”

Jones expressed confidence in Marc Hayden. “Marc is a proven leader who can build organizations and drive results. He has a track record of success with our global customers and major technology partners. He also brings unsurpassed experience within the telecom and networking industry to his role. We are confident that Marc will lead gen-E to execute the strategic plan for its next phase of growth.”

Mr. Hayden joined gen-E in 2015. He has helped expand and build a world class sales team, operationalized product development and product management, and implemented best practices, policies and procedures across multiple areas of the company. Hayden has led global sales and marketing, and traveled extensively across North America and Europe visiting customers, partners, and representing gen-E in industry standards associations including TMForum. Most recently, Mr. Hayden served as Vice President of Global Sales and Marketing. Under Marc, the company has achieved double-digit year-over-year revenue growth, and renewed contracts with 95% of its major telecom and enterprise accounts. He has worked closely with Mr. Jones on the Company’s strategy to build gen-E’s brand and expand its business.

“I am honored to serve as gen-E’s CEO,” said Mr. Hayden. “I believe in the strength of our team, in serving the needs of our customers, and in furthering our corporate transformation. gen-E has transitioned from telling network management professionals how their networks were performing to telling executives how their entire business is performing. It’s an exciting time to be part of gen-E and I look forward to leading the team to drive growth and value.”

gen-E is a leading advanced analytics and service assurance software and professional services company for service providers and companies with large, complex networks. We enable our clients to dramatically reduce costs, improve efficiency and deliver higher quality service by providing greater visibility, control and automation of their operational systems.

gen-E offers software and systems solutions to better manage a broad spectrum of service industry infrastructures, to provide a singular view into the health and performance of a customer’s entire IT and business infrastructure, integrating and consolidating tools and events across business, data center and network operations.
As an IBM Premier Partner, gen-E has deep industry knowledge and extensive experience servicing regional and Fortune 500 companies across the North America and EMEA.
gen-E is a part of the Lotus Innovations fund portfolio of enterprise technology companies focused on provided Enterprise IT Professional services and products as Saas-based solutions to a wide range of industries worldwide.

The Lotus Innovations Fund, located in Irvine, California, is a private equity fund focused on transforming Enterprise IT Professional Services companies into SaaS-based companies. By operationalizing a repeatable process with Lotus Innovations’ proprietary methodology and embedded management, the fund creates a new paradigm that accelerates growth and valuations.

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