Call it ‘service assurance’, or you’re in enterprise and call it ITSM applications have grown significantly more c...
Run more efficiently and boost your bottom line with a gen-E Health Check
3 Critical Steps to Improve the Health of Your Network Operations Center
If you aren’t sure whether you are getting optimal performance from your IBM Systems Middleware investment, one of our certified consultants can help make sure your systems are running at peak performance during our proprietary 3-Step Health Check.
1. Analyze
Our experts analyze and document the current state of the IT or network operations tools, processes, policies and procedures currently in place and identify weaknesses in your system.
2. Set Goals
We’ll work with you to identify the ideal state of people, processes and tools related to your IT or network operations environment given your overall company’s goals and objectives.
3. Map Success
We’ll create a map showing the difference between your networks current state and the desired state with a clear outline of how we will help you achieve an optimal system.
Today’s MSOs are challenged to operate with a lean and agile cost model, maximize network capacity, and monetize a new generation of network-based services – all while delivering a consistently high-quality customer experience.
gen-E has a track record of successfully partners with all major infrastructure suppliers to create cohesive service assurance solutions from disconnected technologies. We work with you to find new ways to reduce costs while optimizing performance and improving the customer experience.
Lower Costs By Automating Processes
Expand and upgrade networks, reduce network design time and implement modern tools and processes that eliminate duplication.
Retain Customers
Reduce network outages and increase capacity, data rates and coverage with confidence with gen-E’s software and professional services consulting.
Leverage New Revenue Models
gen-E builds, supports and manages sophisticated policy/network controls to help you roll out new service monetization models.
Increase Return on Investments
The combination of Gen-E’s network optimization services, predictive analytics and real-time reporting delivers faster return on investments.
Create more intelligent, secure and scalable network
You want a network that easily adapt to increasing data demands and customer expectations. By leveraging competencies in cloud, security and analytics, you can drive greater convergence of network and IT, simplify support and reduce costs.
MSO / Satellite Providers
Proven expertise with the complex network environments of todays MSO and commercial satellite industries.
MSO / Satellite Providers
We understand that it is paramount to have 100% up-time to be able to earn and retain customers.
Wireless / Wireline
Integrate and automate the management of network infrastructure to improve service delivery.
Wireless / Wireline
Assure high-quality services. Provide visibility and infrastructure control, and drive operational cost.
Business Service Providers
Effectively deliver and manage IT infrastructure and services to help clients lower costs and improve agility.
Business Service Providers
Optimized IT staff and user productivity through better allocation of resources, manpower and skill sets.
Enterprise
Improve responsiveness to market dynamics and new customer requirements.
gen-E®was recognized in the 2017 Pipeline Innovation Awards for its vital contribution to advancing big data and analyt...
gen-E®was recognized in the 2017 Pipeline Innovation Awards for its vital contribution to advancing big data and analyt...
Position Summary The Level 2 Support Engineer serves as the customer’s primary point of contact for all communication ...
We're excited to welcome Mike Henderson to the gen-E team as EVP of Global Sales and Marketing. Learn more: goo.gl/XwjVdC pic.twitter.com/QkPJrzyI67