Call it ‘service assurance’, or you’re in enterprise and call it ITSM applications have grown significantly more c...
“It does not matter what business you are in. If you are dependent on a reliable network gen-E solutions are essential.”
Laurence Noah – Sr. Network Consultant
MSO / SATELLITE PROVIDERS
Perform Amazing Feats of Network Management
Multiple Systems Operators and Satellite Providers want to roll out new services while lowering expenses. But in this age of the more demanding and less loyal customer, this is no simple task. gen-E offers consulting services and solutions that are proven to help you build, manage and create new revenues and realize faster returns on investment.
WIRELESS / WIRELINE
Customer Loyalty Equals a Better Bottom Line.
Carriers want to offer more services and a great customer experience. But this is increasingly difficult given the explosion of users, apps & data. We help you gain real-time insight into network events, control the customer experience with predictive analytics, & optimize your network through modeling & metrics giving customers the services and uptime they expect.
BUSINESS SERVICE PROVIDERS
Get down to business servicing your customers.
BSPs want to broaden their service offerings while controlling costs. But growth through mergers and acquisitions can result in a complex array of systems that make it difficult to comply with SLAs. gen-E helps you optimize your network by automating tasks and modeling with analytics allowing you to pinpoint costly, repetitive tasks so you can cut costs, not service.
ENTERPRISE
Don’t Just Manage Your Network, Master It
For enterprise, the network is the heart of the business. But as businesses wrestle with digital transformation, security and compliance, it’s an increasingly challenging time for IT Operations staff. gen-E helps you gain real-time insight with analytics and optimize your network through modeling and metrics allowing you to be the master of transformation, not a slave to it.
MSO / Satellite Providers
Proven expertise with the complex network environments of todays MSO and commercial satellite industries.
MSO / Satellite Providers
We understand that it is paramount to have 100% up-time to be able to earn and retain customers.
Wireless / Wireline
Integrate and automate the management of network infrastructure to improve service delivery.
Wireless / Wireline
Assure high-quality services. Provide visibility and infrastructure control, and drive operational cost.
Business Service Providers
Effectively deliver and manage IT infrastructure and services to help clients lower costs and improve agility.
Business Service Providers
Optimized IT staff and user productivity through better allocation of resources, manpower and skill sets.
Enterprise
Improve responsiveness to market dynamics and new customer requirements.
gen-E®was recognized in the 2017 Pipeline Innovation Awards for its vital contribution to advancing big data and analyt...
gen-E®was recognized in the 2017 Pipeline Innovation Awards for its vital contribution to advancing big data and analyt...
Position Summary The Level 2 Support Engineer serves as the customer’s primary point of contact for all communication ...
We're excited to welcome Mike Henderson to the gen-E team as EVP of Global Sales and Marketing. Learn more: goo.gl/XwjVdC pic.twitter.com/QkPJrzyI67