gen-E, a worldwide leader in Service Assurance solutions and services, today announced the company has been presented with Frost & Sullivan’s 2015 North American Customer Value Leadership Award in IT Service and Solution Management. Frost & Sullivan recognized gen-E as the best-in-class leader for the...
Austrian Federal Railways (ÖBB) serves approximately 469 million passengers per year and runs one of the largest fiber networks in Austria. ÖBB uses IBM Tivoli Netcool/OMNIbus software to help consolidate information in real time and reduce the number of critical service events by 90 percent....
The gen-E Ops Center is the first software solution designed to provide real-time predictive Network Operations insights to maximize service quality and network uptime against industry standards....
gen-E, a worldwide leader in IBM Systems Management software, professional services, and managed services, today announced that gen-E’s Wireless & Wireline leader, Marc Hayden, will participate in an expert panel at TM Forum Live! Digital Operations Summit on Tuesday, June 2, at 11:00 a.m....
gen-E, a leading network operations software solutions company for Service Providers, announced today a growing wave of account wins in the Multi System Operator (MSO / Cable), Wireless, and Wireline industries, including Wave Broadband (Wave Division Holdings, LLC). Wave is a rapidly growing provider of...
Apple today updated its website for its enterprise app solutions to show that a few if the apps have been updated with Apple Watch Support. Last year Apple launched the MobileFirst for IOS solutions in partnership with IBM. The first three Apps to be accessible...
Join the Head of the Wireless/Wireline Business Unit at gen-E, Marc Hayden, in the Digital Operations Summit expert panel on Tues, June 2, at 11:00a.m. discussing the current state of digital business....
gen-E, a worldwide leader in IBM Systems Management software, professional and managed services, today announced an expansion of its distribution channel, highlighted by strategic agreements with Technology Partnerships and Investments (TPI) Limited in Hong Kong. The agreement will extend gen-E’s innovative Service Assurance and Service...
Attendees at IBM InterConnect 2015 also previewed a new gen-E program that provides free system health checks to qualifying companies. The new gen-E System Health Check identifies the current state of a company’s infrastructure based on data collected from systems and stakeholders and then identifies...
Claranet uses IBM Netcool Operations Insight with Analytics to centralize and analyze event, alert, KPI's and performance data to provide better insights and supports for their customer's IT Operations....
Looking to reduce ticket numbers and MTTR? Netcool scope-based event grouping can help. twitter.com/zanebray/statu…
