Since 1999, gen-E has been a strategic partner to Service Providers, so we understand the enormous demands on your network and infrastructure systems. Our teams have a deep understanding of the incident resolution process from implementing over 50 service management systems and over 100 event management systems for major corporations.
CHIEF EXECUTIVE OFFICER
Marc Hayden is a software sales and business development executive with a career in telecommunications and networking that spans more than two decades and numerous regions including Latin America, Middle East, Africa and Europe as well as India and Asia Pacific.
Over 15 years of experience in the IT and Telecommunications industry with a focus on ITSM and Service Assurance Leadership and Excellence. Responsible for gen-E’s SPIR Consulting Business.Over 15 years of experience in the IT and Telecommunications industry.
VP of OPERATIONS
VP of Operations, Tom comes from background of success as the Managing Director of the EMEA for Resolve Systems. Tom possesses a unique combination of business and technical skills. He has worked as a COO, Systems Manager and Engineer for major technology companies.