Is your network working for you…
or against you?

gen-E OpsCenter empowers you to predict, analyze and resolve network problems while cutting redundant costs before they impact your customers and your business.

OpsCenter™ Service Assurance

Unified Service Assurance and IT Service Management for Service Providers, Business Service Providers and Enterprise.

OpsCenter™ Intelligence

A business intelligence platform that provides advanced analytics and a real-time dashboard view into the performance of your entire business.

Professional Services

With a team of IBM Tivoli Netcool and Predictive Analytics experts we are able to guide you through every aspect of services delivery.

“gen-E has a successful track record of providing best-in-class design, integration and management of IT Service Management (ITSM) solutions for network operations and IT operations organizations.”

– Jeevan George, Managing Editor of CIOReview –

Service. Assured.

Make Sure Your Network – and Your Business is Running at Peak Performance

gen-E is a leading provider of unified service assurance, advanced analytics software and end to end managed services.  We have been supporting the large, complex networks at top telecom and enterprise companies for nearly two decades.


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Toussaint Andry, Vice President at gen-E, talks about our service management solutions that take into consideration both technology and business needs.


Offering innovative, creative and thoughtful solutions, gen-E takes the time at the beginning of each project to create a detailed roadmap. gen-E optimizes performance by connecting people, processes and tools resulting in greater solution assurance.

Call it ‘service assurance’, or you’re in enterprise and call it ITSM applications have grown significantly more c...
Call it ‘service assurance’, or you’re in enterprise and call it ITSM applications have grown significantly more c...
gen-E®was recognized in the 2017 Pipeline Innovation Awards for its vital contribution to advancing big data and analyt...
gen-E®was recognized in the 2017 Pipeline Innovation Awards for its vital contribution to advancing big data and analyt...
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Enabling the optimal state of network management for future networks #5G. Join our experts at #MWCA17 to learn more. gen-e.com/join-gen-e-at-… pic.twitter.com/LIJmyMcfHT

About 2 weeks ago from gen-E's Twitter via Twitter Web Client