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Predictive Insights from IBM SmartCloud Analytics can provide early problem detection to predict application, middleware or infrastructure problems before they impact services.
Reduce Operational Costs by Minimizing Resources Required to Manage Complex Thresholds
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Reduce Operational Costs

Minimize Resources Required to Manage Complex Thresholds

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With a team of IBM Tivoli Netcool, SmartCloud, and Predictive Analytics experts, we are able to guide you through every aspect of services delivery, from project inception through successful transition to a production environment and ongoing systems operation.
gen-E provides a full spectrum of consulting services for Service Providers in the Telecom, MSO, and Wireless industries.
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Full Spectrum Consultants

Service Providers in the Telecom, MSO, and Wireless industries.

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gen-E understands that every client environment and business is unique. As extended members of your team, our remote administrators will be responsible for the daily and weekly tasks required to manage the performance of your environment and automations.
Maintaining the complex set of tools required to support ongoing improvements in service management can be challenging.
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Service Management

Manage the performance of your environment and automations.

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gen-E understands that every client environment and business is unique. As extended members of your team, our remote administrators will be responsible for the daily and weekly tasks.
Our system health checks can help your company's data environment run more efficiently and benefit your bottom line.
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System Health Checks

A comprehensive process that will evaluate your systems health.

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Scale Your Business, Not Your Infrastructure

gen-E offers the most scaleable network and system solutions for service providers. We leverage innovative technologies such as IBM Tivoli, NetCool and other solutions, so that our clients can scale their business without scaling their infrastructure.

Since 1999, gen-E has been a strategic partner to Service Providers, so we understand the enormous demands on your network and infrastructure systems. Our teams have a deep understanding of the incident resolution process from implementing over 50 service management systems and over 100 event management systems for major corporations.

gen-E offers a free Health Check for your IBM Tivoli Netcool/OMNIbus & SmartCloud Systems